Turned up with an appointment and… Turned up with an appointment and helpful woman behind the desk sort us out, thanks copart sandwich.

Great representative Excellent representative! very helpful and patient and clear

Further to my last review (Helped… Further to my last review (Helped setting up account) I did my basic research on the car, mileage history, HPI check etc. Then paid for the 10min WhatsApp walkround. Would have give 5 stars but the picture quality was terrible. The chap that was helping me 'Rich' did his best to overcome this and explained working on mobile data not broadband as a large yard and the signal sometimes struggled as so much metal around with other cars. He did his best with the video but to compensate explained every bit in detail and was happy to stop and answer questions mulitple times when I quieried something on the way round. He was ahead of his schedule for the day and was happy spending an extra bit of time on the main damage for me so o had everything answered I wanted to cover. After reviewing the video I noticed couple bits I wanted to cover I couldn't make out. He went out of his way to follow up and send me a couple of detailed pictures. He didn't have to do this. I paid my tenner He had done his bit when the WhatsApp call ended, but he responded quickly and followed up before auction end so I was comfortable to extend my budget slightly to win the auction. I am detailing this process as noticed everyone seems to come on and give a negative feedback but no one spends the time when things go right. I also called in after auction end to get a receipt and check delivery was added and again the chap was helpful and emailed it straight over. Absolutely every stage so far has been above standard I just hope the delivery is as smooth. That will be review 3. Thanks Copart Chester. EXCELLENT service so far

they take your money for delivery then… they take your money for delivery then call can not deliver then refund you then charge you storage what a thing copart has going

Huge scam: They take your money and give no refunds Huge scam: •(Premium membership) Only biddable vehicles are totaled beyond repair. •Pay extra fee for a broker/buying agent which is financially incentivized to make you spend as much as possible, and doesn’t bid in your best interest. •Shill bidding: Driveable Vehicles sell for above MSRP, and then directly get relisted… If you watch the bidding an agent from Texas bids directly after everyone else’s bid. •Possibility that they see everyone’s max bid and run the prices up to their limits. After paying $650 for premium, I’m unable to bid on anything of value. Most vehicles that are less than 5 years old are insurance company sales, and bidding isn’t allowed. 1 hour after getting my account opened, I asked for refund. I’ve reached out to them 5 times so far, and haven’t heard anything back… Most people in sales and vehicle industry enjoy the game of taking advantage of other people; Copart doesn’t seem to be any different.