Scam, Bait and Switch Scam! Bait and Switch...CarBuyerUSA made me an offer for my newer Truck (only has 233 miles). They sent out an inspector, who stated the vehicle was flawless, basically a new vehicle. Then I received a call from the buying manager/funding team and they offered me $5,800 less that the original offer. When I questioned why and asked about the inspection I was told the inspection was all positive but that based on market condition he would not change the now lower offer. This all transpired over a 24 hour period, the original higher offer was only used to start the discussion and agree to let someone come inspect the vehicle, then they commenced to try to beat me down on a lower price.

AVOID AVOID AVOID Do yourself a favor and completely avoid this company. Also educate yourself with the reviews on cars.com and yelp and understand why they're a 2/5. The company has completely ghosted me after a flawless car inspection by their own third party so they dont have to pay their quoted price. AVOID this company, their business practices are EXTREMELY questionable. Will be submitting BBB case shortly. The owner commenting on these reviews is all for looks, he didn't address my issue and probably most others.

Beware - Dishonest Fraudulent Tactics Beware, Eddie Richard lied from me the moment that I called CBUSA. He offered me $56,300 for my 2022 RAV4 Prime pending inspection. Eddie clarified the only way that price would drop was if they found damage to the vehicle, or there was a title issue. The car is 3 weeks old with 1400 miles. Their inspection came back immaculate and the car has a clean title in hand. When the funding manager Hal Ross called me, he said CBUSA would only be able to pay me $54,000 for my car. His reason: Eddie Richard lied about the number and was "never authorized" to change the value of my car. Eddie Richard lied numerous times to me on the phone and assured me that the multiple BBB reviews stating these same bait and switch tactics were fake and that it was only from customers who lied about their cars condition. The owner and CEO Bill Coleman wrote two blanket statement replies to my BBB complaint about how they try to maximize value for their clients, but never addressed the fake offer they baited me in with or acknowledged me at all. Stay clear from these dishonest, fraudulent staff members and company - CBUSA.

Scam! Scam! Scam! Do not waste your time. After receiving a $34,500 offer they came out and did an inspection and offered me less than 30,000. The truck is like new with only 18,000 miles on it. They told me that it had undercarriage rust. They then tried to get me to send them a copy of my Carmax offer to try to beat it. This company is a scam and will offer you more for your vehicle upfront, then do the inspection and lowball you.

Their site sucks Their site sucks. You put in the info, it says to wait 20 seconds, 5 minutes later, still nothing. It doesn't say it's working on it, you hit contact and it causes all your info you filled in to drop off