Bev Greene
GBCommunication was great from the… Communication was great from the company on day of delivery. Delivery was expected between 4:00-8:00 pm, received a text that driver was running later than the expected time frame. Was kept updated of progress Of driver. He called when 10 minutes away. Very polite, careful handling of package, kept safe distant, wore mask,. Bev G
John Oaks
GBHorrific Service "My TV was supposed to have been delivered by 12/20/2022. It arrived in their local warehouse 12/27/2022. They finally delivered the TV 1/25/2023. There was no communication other than me contacting them. They had no idea why my TV hadn't been delivered. They kept telling me that it would arrive in week, but week after week it wasn't delivered... till finally it was. AM Home Delivery is extraordinarily mismanaged."
Carol Augustin
GBDon't deliver appliances if you don't know what you're doing! Shipped and delivered freezer on its side, the carton had arrows and directions on each side warning to transport freezer upright. People who deliver appliances should know fridges & freezers have to be delivered upright. Driver had no paperwork to note this, only had cell phone to sign receipt of merchandise. Knowledge of English appeared to be almost non-existent. Refused to stay while carton was opened to inspect for damage.
Jeff Patterson
GBInstalled dishwasher improperly; no service after Appliance Connection hired this company to deliver and install a dishwasher at my home. Charged $170 to install. Within an hour of installation, my kitchen faucet slowed to a trickle. Called Appliance Connection; they said to call AM Trucking. Called; no response. Filed a claim on line. Got an auto response that I must send a notarized claim by registered mail within seven days. Still no water. Back and forth with Appliance Connection and AM Trucking. Another auto response saying my claim must have been made within 3 days instead of 7. I finally hired a plumber to fix it. Terrible company.
Vanor Blake
GBDelivery was not made in the week it…was the next week for no reason. Delivery was not made in the week it was scheduled. They left us waiting and never came. Leaving a 80 year old lady without a refrigerator. No calls nothing I started calling asking to talk to a manager, multiple calls on multiple different days. Nothing all ways In a meeting never a return call.. was scheduled for the next Wednesday, then reschedule for Thursday for no reason.. very unprofessional.. sad to know a company can operate this poorly and stay in business..