Watch apparently would not recharge. Customer service is shipping a new one. I ordered on New Years Eve requesting standard free shipping, not express shipping, and received it about 2 weeks later. It is larger than I expected, and feels like a budget watch, but otherwise about what I expected for a cheap mail order smart watch. The function i was interested in was the BP monitor, and it worked very well for 3 days until the watch stopped working. I submitted an email to the contact email address included in the minimal operating instructions asking for tech support, and got a reply same day from a tech support person. I followed his instructions and still could not get the watch to turn on, or indicate that it was charging. He asked me for a video to see how I was doing it, I assume in case i was not doing it correctly, which is a possibility. I sent a 10 second video showing how I connect the magnetic charge cord, and press the center left button and hold to try and turn the watch on. I received a reply the next day asking for my original order number and an address to ship the replacement watch to. so far good customer service. it Remains to be seen if the replacement watch will arrive quickly and last longer than the original.

Get some food instead Outstanding watch on paper. Beautiful intro and colorful image's. After reading the reviews I spent the money for the watch for a couple of big cheese burgers and fries with a chocolate shake with whipped cream. I was completely satisfied with the results. Thank you. Outstanding meal....

If there where negative stars I would… If there where negative stars I would give them 10 . I ordered the watch on the 27 th of May and still I haven't got it. No customer support, just bots. You get charged in Singapore. Nobody assumes responsibility. All they say is that it was shipped via NL and it’s at the shippers and they cannot refund the funds although in their web page they say that if it has not been delivered after one month they issue a 100% refund which is BS. Do not purchase anything from this company.

I order my husband a watch and it is… I order my husband a watch and it is showing delivered but we haven’t received it. Need help locating. Order number 16288. They sent a tracking number which is 9274892700509901001492534. Then sent a message saying that was an invalid tracking number. So can you please provide me with an update on this order. Thanks

I placed my order a month ago I placed my order a month ago, and have yet to speak to any one at Ze Tech. worst customer service ever. No one answers at the Customer Service number, no agents are available. All I get are computer generated responses to emails. If I had know that it would take over a month to get this watch I would never have purchased it. I want to speak to an actual person and get my watch or cancel my order.