BRIAN H
GBGhost helmet Ordered a Ghost helmet, looked cool online. Did not fit properly too small wasnt an intermediate oval as advertised. Quality not as expected. Cost me over 50 dollars in shopping cost just to find that out.. Returned the the helmet and bought a 6D much better quality.
Wayne Lee
GBApp doesn’t work & CS very slow to respond As w/ previous reviews, can’t login now & CS states they’re working on it…for almost a year now. I also can’t recommend the helmet as their BT capability doesn’t allow voice control. I don’t recommend their technology as it won’t work w/o the App & can’t access the App now. Wish I could return helmet & get my $700 back :/ Online website reviews are fake as I never was able to leave a review. Will be reporting to BBB, Trustpilot & any other sites.
Robert Manalo
GBNot fault of customer service rep Not fault of customer service rep. Poor exchange policy for e-commerce. Quin has no brick and mortar overhead so there is no excuse good enough.
Tony.
GBAn ok helmet. The sound quality of the speakers could be better. Got lots of wind noise. My inner liner isn’t flush inside the helmet on the left side. The weight is good. The retractable dark visor is good.
Darius
GBVery nice looking helmet BUT BIG PROBLEMS Very nice looking helmet with great tech features. HOWEVER!!! in all caps and 3 exclamation points; be aware of their not so usual return exchange policy! They may ship it free BUT IF you return it for any reason even if didn’t fit using Quin’s own size chart you must pay the return shipping which for me using UPS was $47.00. Further, if you want a refund you will be charged for the original free shipping to you as well, a $45.00 fee. So to just try the helmet on and it doesn’t fit your head it will cost you $90.00+ not including your time and hoop jumping. Unheard of policy in this industry! It’s giving would be Quin Helmet owners trouble as well as Quintessential Designs the owner of the made in China, not Texas, Quin Helmet. Beware! They do not point this out prior to sale. China made and nasty penalty for returns and exchanges.