Tashua
GBBought a Trailmaster scooter in June… Bought a Trailmaster scooter in June 2023. It doesn't start. We reached out to them by phone and email numorous times and tried to take advantage of the warranty. Nothing got resolved. Reached out to the BBB and they did nothing . At the end of it all Motobuys offered to allow us to return it for a full refund if we paid the $600 in return shipping charges. $600!!!! So it sits unusable. We will be reaching out to the States of Texas attorney general and small claims court.
Albert Hess
GBCan't rave enough about my new utv from… Can't rave enough about my new utv from MotoBuys. from MotoBuys. It came ready to run, and the MotoBuys folks were super helpful with upkeep tips.
John Tapscott
GBA Bit Disappointed Got my TrailMaster UTV and was a bit bummed out to find some assembly hiccups and a flat tire right off the bat. Reached out to MotoBuys and got things sorted eventually, but it took longer than I expected. The UTV itself is fun, no doubt, but hoping MotoBuys steps up on the quality check front!
daddy mack
GBTERRIBLE SERVICE THEY NEVER PICK UP THE… TERRIBLE SERVICE THEY NEVER PICK UP THE PHONE NO MATTER HOW MANY TIMES U CALL OR EMAIL THEM MY ORDER IS SP17340 they sent me a 250cc titan that has oil leaks and they shipped it very late and they never pickup the phone no matter what I want my money back and I will never buy from them DO NOT BUY SCAM COMPANY ANY COMPANY THAT DOESNT REspond is a scam company
Jess Hawkins
GBSuper happy with my Hawk 250 bike from… Super happy with my Hawk 250 bike from MotoBuys! It came in and I was riding in no time—setup was a breeze with the clear instructions. The MotoBuys team was on point, answering my queries fast.