Brittany
GBGreat Service and prompt Great Service and prompt. Used them for the first time and would really refer them to my friends. I will surely use them again for my car transport. Good work guys!
Gerry
GBFast, Honest, Efficient I contacted Falcon after the first company I contacted failed completely. John Gatsby was fast in getting me a carrier to transport my truck. He kept me informed all the way. The transporter that picked up my truck was very professional and courteous. My vehicle arrived earlier than expected and in perfect condition. I WILL use Falcon Auto Transport again and I would recommend them to friends or family.
Joshua Magleby
GBTHIS IS A SCAM!! STAY AWAY!!! THIS IS A SCAM!!! STAY AWAY! I went against my gut and went with the lowest quote to ship my car from Utah to Texas. I came to this site and ignored the others who had a similar experience and thought "oh there are lots of review and most are positive, i'm going to give this a shot" I'm now convinced those positive reviews are fake and these are professional scammers. It is pretty elaborate and preys on people who need to save some money to ignore the red flags. I even brought up these reviews with the sales rep and he had an answer for every one so I trusted him. Luckily my credit card covered this and I was given the money back, but many may not be lucky like me. Things to be aware of: 1. Their DOT number doesn't exist on the DOT website! I didn't bother checking this ahead of time. Check now and confirm to save the time with them. 2. They ask for a deposit. I've learned to not trust anyone that asks for money upfront. 3. They said I wouldn't have to pay again until after delivery, but they called a few days before pick up and said the only driver they could get wanted upfront payment. Again I fell for it when I should have asked for my deposit back and walked away. 4. They said I would hear from the driver 24 hours before pick up, but never did. I had booked this weeks in advance so there was plenty of time to search for a driver. 5. The driver never showed up on the day of pick up. 6. After I asked for my refund they apologized and said it would arrive in a few days. It never came. I followed up and they again said it would come before a certain date. It never did. They stopped responding after that. I made sure to do this all through email/text so I had a paper trail. That's when I began the process with my credit card company to dispute the charge. 7. The emails are low quality and basic. But I wrote that off as they were keeping things simple. 8. The guy I spoke with was named "David" but had a strong Indian accent. I chalked it up to trying to not be prejudice. Screw that anymore. 9. "David" offered me his personal number, which was actually the main line to the company. 10. After each payment he would check with his "finance department" but that only took a couple seconds. Seemed iffy but I let it go...again. I'M TELLING YOU TO TRUST ME AND MY ACTUAL EXPERIENCE
Mexican Man
GBFollow up - Disgusting People! After numerous emails and promises to give me my refund. They continue to lie and mislead. This company is a fraud. They continue to lie and say this is the way trucking is and they apologize. They do a great job being sympathetic, but at the end of the day they take your deposit money and not complete the service. This business is a scam and they should be prosecuted to the full extent of the law.
Ugo C Jonathan
GBThis company is a scam in the highest… This company is a scam in the highest order. Be very careful dealing with this horrible company. They’ll first scam you of your $175 and later start telling you that the truck driver they contacted disappointed them. They have a well organized scamming customer care service that’ll make you think they are genuine. They are organized criminals. They were even asking me for more money recently even after one month of paying them $175 . They would even offer you discount to convince you so they can scam you of more money. Disregard those people praising them of good services on this platform and other platforms. They are the ones going on there to praise themselves. They are Organized criminals. Deal with this company at your own Risk. They are scammers.