excellent customer support Webchat easy to use; prompt replies to email; was kept updated on my complaint, which was resolved within a few days.

Good nice very fast reservation Good nice very fast reservation I hope to receive car same as site condition

11 from 10 Dear, we were absolutely satisfied with your service in Cusco, Lima. On a scale of 1 to 10, with 10 being highly satisfied, 11 is our level of satisfaction with the overall service! :-D We appreciate the high-tech and modern technologies used when picking up and returning the car. Communication via WhatsApp was also great, where we could ask for advice at any time. We would definitely choose your company again and we highly recommend it to anyone who wants to rent a car. Thank you. Josef & Petra Czech Republic

I was able to have someone speak via… I was able to have someone speak via the CHAT feature and answered my questions. I will say it would be helpful to many to know the information needed when looking at renting a car such as ; having to phone a telephone number to the havea shuttle come to the airport to pick you up and that the rental desk is 3 miles away from the airport. It just helps to know these things as some one may not know to ask

Wheels in motion. I rang VIP Cars to see if I could organise insurance on a car booking at the end of August 2024 as I hadn't sufficient credit on my credit card if I wanted to pay the security deposit instead, which was quite high. Gary put my mind at ease straight away by advising me that I could pay insurance at the desk on the day when I was paying the balance of car hire cost. So this allows me to relax and know that all is taken care of as I'm travelling from Ireland then. Gary was so helpful and friendly, it was a real pleasure to deal with him and I would rate this a 5 star experience. Thank you Gary 👍