Customer Service Needs Better Training When I called to understand more about the program and specifically what my total cost would be for a lease less than what I was approved for with an early payoff option, customer service sucked at explaining it. They said the retailer had to do that. How can you not explain how your own service works?

Thank you Bailey Thank you first of all, when I went there it was only to look at what you had in the store, but I have been wanting a new sofa with recliner and was going to buy just a recliner for myself at Christmas but ran out of money and thought oh well, another day I guess. then did all the paperwork required at store and turned out I was denied, so got upset and left, thinking will there went my dream, only to get to work next morning and find out you reversed your decision. Made my day, got my husband showed him what I was going to purchase, he was happy. when I got home Monday, he was already asleep on his side of sofa, lol so again thank you for making my dream come true.

Garbage communication Garbage communication, Bailees needs to go back to their last financers, they were much better! Seem ignorant over the phone, somehow had my email address wrong, lady verified my info but then couldnt find me. Wasn't taking payments them tried to take 3 in 2 days amd somehow we've missed others but never notified.

Extremely high interest rates Extremely high interest rates. Even with above average credit.

Keith was helpful at this bailey's Keith was helpful at this bailey's furniture store and made the process dealing with you guys a breeze, no hassle straight to the point, it's like they say; easy peasy