Jessica Tyler
GBSeamless service Seamless service! Was able to get an oil change in next day. Great communication, quick service, great customer service. Very honest about my extra car needs. Let me know my two front tires needed replaced ( and this isn’t a service they provide) which I felt was awesome to help me out with no benefit to them. Zach was awesome!
Ccapen
GBMy jeep wouldn't start. I went to leave for work and my Jeep wouldn't start. I scheduled an appointment on the ooroo app for the next day. I got a call that they could come that morning to my house. They were able to identify the issue and install a new battery. They were timely, thorough, and provided great customer service.
Kellie Dow
GBThey will take advantage before they help If not preforming services you asked for and preforming what THEY want to do,making excuses for not using their shuttle service they offer and using YOUR vehicle even though you stated you have a carseat for said shuttle. And having your check engine light come on a week after they have your vehicle, power steering fluid being EMPTY after leaving their shop(but is fine now after being filled even though they claim a leak)No oil change done even though that's what you requested and is in a 90k service at most good auto repair shops. This place is terrible,they took advantage of a sick single mom needing help. They pick and choose what they wanted to do for a 90k mile service that was being paid for by an amazing place that helps people in our community. I'm baffled at the email response I received from Lindsey the director of operations. MAKE SURE YOU UNDERSTAND EVERYTHING BEING TOLD TO YOU AND GET AN ESTIMATE EMAILED TO YOU BEFORE AGREEING TO ANYTHING! I never received an estimate,I was trying to write everything down a Rory was quickly giving a list of things that "needed to be done."
Les Berkowitz
GBAs with all previous visits I fell that… As with all previous visits I fell that I have been treated fairly and competently. All my issues were dealt with and the car is as new.
Gene Bammel
GBEXCELLENT SERVICE! I have used OOROO for as long as they… I have used OOROO for as long as they have been open. It is the best auto service I have ever had in my long life. I can't say enough nice things about how good the service is, how courteous the mechanics are, and how safe I feel in my vehicle after it has been properly cared for.