Jonathan S.
GBWonderful experience all around! Incredibly nice staff, great work, and a wonderful experience for something that is normally painful. They even have a shuttle and very nice shuttle driver. Couldn’t say enough great things here. They even prevented me from replacing an alternator erroneously, identified the issue, and offered to look at it again if we have that issue pop back up.
Kellie Dow
GBThey will take advantage before they help If not preforming services you asked for and preforming what THEY want to do,making excuses for not using their shuttle service they offer and using YOUR vehicle even though you stated you have a carseat for said shuttle. And having your check engine light come on a week after they have your vehicle, power steering fluid being EMPTY after leaving their shop(but is fine now after being filled even though they claim a leak)No oil change done even though that's what you requested and is in a 90k service at most good auto repair shops. This place is terrible,they took advantage of a sick single mom needing help. They pick and choose what they wanted to do for a 90k mile service that was being paid for by an amazing place that helps people in our community. I'm baffled at the email response I received from Lindsey the director of operations. MAKE SURE YOU UNDERSTAND EVERYTHING BEING TOLD TO YOU AND GET AN ESTIMATE EMAILED TO YOU BEFORE AGREEING TO ANYTHING! I never received an estimate,I was trying to write everything down a Rory was quickly giving a list of things that "needed to be done."
Marcia
GBWonderful service Wonderful service! My truck didn’t pass emission test. Took it to OOROO and in just a couple of hours they had fixed it. The mechanic actually drove it back to emissions and it passed with flying colors. Really appreciated it! Thanks!
Paul Holze
GBNever before have I seen a business… Never before have I seen a business that cares so much about the community and its customers. They do great work taking care of cars, but above and beyond that, they want to make sure you are being taken care of as a person, whether that be in shuttling free rides, providing complete transparency in the operations, or giving peace of mind in the way they ensure you are safe and sound out on the road.
Louise Keane
GBTale of a 57Chevy with a bad generator. Our 57 Chevy had a bad generator. Apparently that part is scarce as hen's teeth! John got online and searched diligently for a replacement - no luck. He didn't give up and called an alternator shop in Tucson. Small miracles still happen! They had one on their shelves and John got it that day and the car was up and running before day's end. We couldn't believe our luck. We were prepared to wait for weeks to find one or have ours rebuilt. OOROO did an amazing job and John really made our day. They certainly will have our business in the future.