They are a scam They are a scam. Notice how many awesome reviews they have in the past month? Go back further and there are a bunch of horrible reviews. I just finished fighting with my credit card company to get my money back. Like others, I paid for a bike and then they completely ghosted me. I kept all emails and communications from these dirt bags if someone thinks I'm lying. I am not. Tried to buy this bike for my step son and they screwed me over badly. Terrible experience. So not trust these people.

total scam-avoid at all costs, we are not that dumb total scam, avoid, not a real company, given many fake addresses, too good to be true=scam, we are not that dumb america, avoid at all costs

Complete scam scam scam scam scam Complete scam scam scam scam scam. Do not buy from this company. You yourself can buy directly from China as they claim they do. There is no way in hell you get a brand new Surron X for $3,100 US and free shipping. These bikes are to big and heavy to even be considered for free shipping at that price. I don't have to attempt to lose money to know this is a scam. Now you can post 2 or 3 of your fake 5 star reviews to

Update - 3 Months Later and Still No Refund For those wondering if anyone has luck recovering money from these thieves, at least from my perspective, the answer is NO. Last I heard from them, right after Christmas (in spite of follow ups since, that have gone unanswered), their bank account was "locked" due to a fraud against their account which is why they hadn't refunded my money. "Josh" even went so far as to threaten me that once they accessed their account, they wouldn't refund my money (for the bike I never received) until I took down all my negative reviews. When I called him out on his threat, he backtracked in his messaging. However, it's been radio silence since then and absolutely no money received back. Any positive reviews on this site are fake. Take a look at the review from "Theo Berry" on 2/12...he states "From the moment I walked in, I was greeted with warmth and expertise." These guys are a (fake) online retailer. They don't have a physical shop, so no one is "walking in" anywhere. They need to up their fake reviews game, in addition to their decency (fat chance). If you look at the trend of the positive reviews, the timing is usually directly after receiving yet another 1-star review in an effort to keep their average rating to a reasonable level. If you feel the need to waste your money, please send it to me to recoup the $3K I lost to these guys - don't send it to them.

Complete scam Complete scam. So elaborate to even send a fake tracking number from a company B Global Logistics, LLC. There are no live updates on shipping - the weight listed for the bike is 600 pounds! What a joke! These people should get a real job instead of being low lifes and scamming hardworking people of their money.DO NOT PURCHASE FROM THESE PEOPLE. Has anyone with this experience tried to get their funds back???