Update - 3 Months Later and Still No Refund For those wondering if anyone has luck recovering money from these thieves, at least from my perspective, the answer is NO. Last I heard from them, right after Christmas (in spite of follow ups since, that have gone unanswered), their bank account was "locked" due to a fraud against their account which is why they hadn't refunded my money. "Josh" even went so far as to threaten me that once they accessed their account, they wouldn't refund my money (for the bike I never received) until I took down all my negative reviews. When I called him out on his threat, he backtracked in his messaging. However, it's been radio silence since then and absolutely no money received back. Any positive reviews on this site are fake. Take a look at the review from "Theo Berry" on 2/12...he states "From the moment I walked in, I was greeted with warmth and expertise." These guys are a (fake) online retailer. They don't have a physical shop, so no one is "walking in" anywhere. They need to up their fake reviews game, in addition to their decency (fat chance). If you look at the trend of the positive reviews, the timing is usually directly after receiving yet another 1-star review in an effort to keep their average rating to a reasonable level. If you feel the need to waste your money, please send it to me to recoup the $3K I lost to these guys - don't send it to them.

In every way In every way, the electric bike I bought from ElectricycleShop has exceeded my expectations. Its functionality, performance, and design are very amazing. It's clear that ElectricycleShop is committed to providing innovative items that provide riders joy and usefulness. I've had a lot of fun riding my new electric bicycle, and many have commented on how stylish it is.

Fantastic and quick service Fantastic and quick service. They never even charge me for which tune ups and easy questions. 100% coming back.

Complete Scam. All 5 Star Reviews Are Fake, AI Created, Nothing Specific. No merchant account to protect you because they are not a real business. No Paypal account to protect you, because they are not a real business. They want your money direct from bank wire or Zelle. How convenient, take the money and run. They will not provide a real address, office number, nothing. The scammer operates on their mobile to chat with you, even at 3am in the morning in from any time zone. All their reviews are generic and fake. None of them actually talked about any specific to any order, nothing. All fake, AI generated.

Complete scam scam scam scam scam Complete scam scam scam scam scam. Do not buy from this company. You yourself can buy directly from China as they claim they do. There is no way in hell you get a brand new Surron X for $3,100 US and free shipping. These bikes are to big and heavy to even be considered for free shipping at that price. I don't have to attempt to lose money to know this is a scam. Now you can post 2 or 3 of your fake 5 star reviews to