Inconvenient and unreliable Inconvenient and unreliable. Scheduled appointment made well in advanced was changed last minute (changed same day) via text message by company with no option other than a number to call to "talk to" a representative. Which ofcoarse means being placed on hold multiple times. This was for a safety recall.The company also has a policy of charging a customer 50$ if they cancel within 24hrs... this should be a two way street I will not be using this company or recommending

I had a great experience! I had a great experience getting diagnostics completed by RepairSmith on my older vehicle (2003). Denzel was my technician and he was so so patient + understanding. Denzel exceeded my expectations - going above and beyond - to help troubleshoot my car's problems. If RepairSmith did repairs for the problem I had, I would have certainly hired them to fix my car but sadly I have to outsource to another company. I would gladly recommend RepairSmith to anyone.

Fixed My Issue I was reluctant, as many are, to trust a mechanic who shows up to your place. But, I was kinda stuck because I didn’t really know what was wrong and didn’t want my car just sitting at a shop, waiting to get a diagnosis. So, I made my appointment and waited. Dylan was prompt and professional! We discussed my options because my coolant system has basically shut down. He evaluated the situation and we decided to move forward with him doing the work needed. The downside was scheduling another appointment, but I had to finance it through “AFFIRM”, which was easy and handled through the APP. I requested Dylan to do the work when I scheduled my next appointment. Again, he was Prompt and Professional! He went right to work while I went back inside the A/C and enjoyed my coffee. My car was fixed and I had peace of mind knowing that he would be called back out if it fails because of their 12 month warranty. I’m hoping that I don’t have any more issues, but I know who to call if I do!

Thank you Miguel S Absolutely wonderful! My first time using this service and it took out all the stress I normally endure when my car breaks down. Miguel S was extremely helpful, skilled, efficient and got my car back up and running. He diagnosed problems I have been stressing about for months and made everything very easy for me. I highly recommend and will also being using these services again in the future!

RIP-OFF!!! Rip off… car sell man who sold me my car was told he had to schedule a appointment so someone could come out to my house to fix the problem I have. So he did come out and drove my car and then I drove it with him, I heard the noise but he said he didn’t and he didn’t even remove the tier to see if something was wrong, so he left.later I was looking at my account and a change was taken, they call it a diagnostic check fee. I could have did what he done and saved my money, I will never use this company service as long as I live because who dose that kind of repair service?A rip-off service they should be named!!!