If I could give 0 stars If I could give 0 stars, I would. For some reason, an auto message said, it couldn’t replace my 2019 Sentra battery, instantly, I canceled and they still charged me a $50 cancellation fee. Customer service was zero help.

Low quality work and worse customer service They were available quickly for a diagnostic but did not do a thorough job on diagnosing the root problem. 1 week after "fixing" my AC issue, the problem returned. After contacting customer support to look into it, I've been totally ghosted. I wouldn't recommend using these guys--yikes!

These people are con artists These people are con artists. They don't listen and try to charge you for stuff you don't need. Like a glorified jiffy lube. Upsell upsell. I wouldn't take a $400 beater car to them. They show up late for appointments if at all, they don't apologize, rude customer service, hang up on you when you express displeasure in a job poorly done and not listening....total disaster. Save yourself money and go to a real mechanic. Even going to your dealer would be cheaper than these hacks.

Thank you Miguel S Absolutely wonderful! My first time using this service and it took out all the stress I normally endure when my car breaks down. Miguel S was extremely helpful, skilled, efficient and got my car back up and running. He diagnosed problems I have been stressing about for months and made everything very easy for me. I highly recommend and will also being using these services again in the future!

DO NOT USE THEM The guy came out to do a diagnosis. This is covered by Silver Rock. He tells me that I can go back inside, which was weird. But I did because I was washing clothes. I get a diagnosis text that everything is good. I go out and the technician says the sensor has an issue. Nothing else. Recommended that I take it to the dealership. Cool. Then he says it’s $75.00. Silver Rock covers it. I pay it because I figured why would the technician lie??? I call Silver Rock and they state he misrepresented the conversation and I should not have been charged. They can’t even fix the dang issue either way! In short, so not use them. Only god knows how many ppl he has been charging. Always check first. Now I’m trying to get my money back from THEM. Silver Rock should not have to reimburse me for the incompetence of REPAIR SMITH. Do not use them.