Customer service could communicate more professionally Fast service and easy to navigate tool. Processing of items is however expensive and the team has a confrontational tone towards customers.

They helped me send a package delivered… They helped me send a package delivered in Switzerland and forward it to my country. They sent me pictures of the package and handled all the forwarding mail process. Once they got the package around July 12, they sent to me and it arrived in my country July 18. After customs clearance, it arrived in my home in July 27. It is an expensive service they fulfilled my need (19 swiss francs for shipment fee + 3 swiss francs for customs declaration) .

Absolutely over the moon ⭐⭐⭐⭐⭐ Absolutely over the moon with the consistently excellent service from SwissMailBox & Alex. Any concerns or worries are responded to in 24hours, usually within the hour. Account set up was even completed on a Sunday. All Swiss shops I use are happy to deliver to my SwissMailBox address. Parcels are scanned and photographed and an alert email is sent as soon as your packages have been processed. You can then wait to consolidate several items or proceed with forwarding immediately. I'm definitely going to be a returning customer for the foreseeable future. Swiss Post are facing significant delays to UK but were also extremely helpful in tracking my parcel and reassuring me. My goods arrived in 11 days, securely packed with professionalism.

Business Mail Box Hello, I have been using Swiss Mail Box services since beginning of 2020, for my company. Simple to use, efficient and nice team. I recommend. Best Wai-Sin S. LAM

Really helpful service with fast… Really helpful service with fast turnaround.