Merenaite Liua
GBThe agent who served me was very polite…Bolor The agent who served me was very polite and calm. Answered questions and direct to areas of my interest. She also shared calmly the cost of each services I needed and assist me in choosing the right email address and domain name suitable for my business. Her helpfulness makes me fill comfortable in continuing doing business with GoDaddy. Very professional
Me
GBCrooks - cancelled my Domain Protection without notice .......... You must be joking, 4.7 out of 5.0 !! I just turned off auto renewal for some of my domains, which even then wouldn't expire for over a year, and GoDaddy cancelled my Domain Protection immediately on all those domains. No notice this would happen. I had only turned off the auto renewal as I was intending to buy new domains and migrate my site to these - after what they've done I bought the new ones (actually more than i cancelled the auto renewal for) through SquareSpace and it was a breath of fresh air, just a much easier experience and 'cleaner' interface etc. I can't describe GoDaddy as anything other than crooks, I had put up with their Webbuilder product being the least functional and most complicated on the market, and their almost incomprehensible account structure that seems like it was set up 20 years ago by a child, but this is just dodgy. Why anyone would trust GoDaddy I have no idea.
Chris Hirx
GBA conversation with Michelle live. I spoke with Michelle regarding my account and she was wonderful. She answered my questions and straightened out some of my stagnant accounts. She had a wonderful personality and precise phone etiquette. I am greatful to have her answer the phone.
exponent mantissa
CAThe most dishonest company I have ever… The most dishonest company I have ever dealt with. I cancelled products because they could not transfer my website. They continued to bill me and worse yet a couple of months later they start billing me for additional marketing services I never ordered, never used and never received. You get call centers in India when you try to get help and they dont do anything. No matter what I type in webchat I get a please rephrase we dont understand you. They bombard you with email and hidden in one of the over 90 I received is a note saying that your marketing services (which I never ordered) is about to auto renew. What these guys do is most likely fraudulent.
Eli Martini
GBExcellent customer service Clint Micheal's customer service skills were top notch. he answered all my questions and fixed the issues with my website. Not only that but he was able to expedite the propagation time and get my website up and running before the phone call was over.