very good in technical support.. very good in technical support... keep it up...i hope you have automatic backup of our database and our source code so that if things happened to the server we can recover our data and files...thank you

Frustrating experience & cancelled account After detailing exactly what I wanted to achieve, and being told that the target account would be suitable, I signed up. The bad: After writing a clear and precise email for migration, I was frustrated by the agents asking me for information clearly contained in my first contact message. A dozen exchanges later, and it is clear the agents (pleural) are not reading anything past what they're expecting to read. I was finally told the target account wouldn't work, and that I should be signing up for a different (reseller) account worth considerably more $. The good: At this point, after spending most of the day in frustration, I asked for a refund and account cancellation and my request was honoured immediately. In summary: the agents were not reading the full message, and their responses lacked clarity or even basic communication at times. My experience left me quite frustrated, but I appreciated that my request to cancel my account and refund my money was honoured immediately.

No issues so far No issues so far. Had one question I sent to customer service and they answered immediately with the answer. Wow, great support. Thank you.

Excellent support I am very happy with Orangehost. Everything works as it should. You get a lot for a good price. But what I like most is the excellent support. For a short time, I needed an additional position, as I have a leased one. No questions asked, they increased the space for me to get things in order. Thank you! In my opinion, you are really good. I recommend.

So far so good So far so good. Customer support is fast and helpful. Server is responsive and everything is going alright