Beautiful washable rug Ordering our washable rug was easy and the variety of sizes and designs was a plus. The rug took about 3 weeks for delivery and arrived iin perfect condition. We chose the celtic lattice design and it looks great on our hardwood flooring. The extra 15% off was also much appreciated. Highly recommend.

What a fantastic rug What a fantastic rug. The quality and texture is fantastic. Didn't have to wait to long for delivery. Kept well informed of the delivery progress. Will definitely use again

Difficult to return I received the rug pretty quickly. Unfortunately, it did not look as good as the picture online . I contacted them for a refund and a return shipping label to send the rug back. I received a refund but have not received a return shipping label even after several emails. I am concerned if they will try to re-charge me since they haven't received the rug. Their policy states they will send a return shipping label.

Excellent customer service Excellent customer service. Justrug kept me informed of when my rug was shipping. The rug arrived yesterday. It's exactly as they showed on their website. I'm very pleased with their product, their efficient handling of my order, and their keeping me informed. I would recommend them to anyone looking for a lovely washable rug.

5 stars I ordered 3 rugs from this company who I thought were based in UK. The rugs come from Turkey I have since found out. Ordering was easy on web site, delivery was within 3 weeks, I was a little apprehensive when I contacted them via web site to ask where the rugs were as we had no correspondence as to delivery time. The rugs duly arrived and the pattern, colour, quality and good adhesion to our parquet floor is brilliant even with a dog running around. 1 of the carpets had a slight defect which I emailed the company about with picture and they said they would send out another and didn't ask for the other rug back which saved a lot of packing up and posting time. A couple of weeks and the 4th rug arrived safely. I give this company 5 stars, would not hesitate to buy again, looking forward to being able to pop these rugs in the washing machine when necessary. The only way this company could improve would be more communication around delivery however once you trust they do a good job as I now do I would not be concerned in future orders. Well done Justrug and thanks.