I ordered a painting and made payment… Scary experience I ordered a painting and made payment through wire transfer to Artsy about 10 days ago with order no. 299203112. So far I have not got any shipment confirmation yet. I almost think it is a scam. Reached out to artsy and gallery no solution. Art gallery said they did not receive fund , I wrote to artsy again, it became silent . It is anxious experience not positive at all! Can someone tell me this is not a scam? I spent thousands of dollars on an art piece , it turned out an awful experience. I hope artsy can follow up soon possible to get the shipment done .

I had a sales inquiry I had a sales inquiry, and Sophie, the Senior Manager of Trust & Safety at Artsy, expertly resolved the matter between the vendor and me. The solution was quickly found with minimal stress. I highly recommend purchasing artwork on Artsy.net; their after-sale service is truly professional. Thank you so much.

Very satisfied Very satisfied ! Super fast delivery and very well packed ! I will by again !

Very quick to respond to my interest Very quick to respond to my interest, lovely selection of pieces, but sadly way beyond my budget. I really enjoyed seeing them thank you.

Great Customer Service! I made a mistake with ordering. Entirely on me -- it happens! But usually, that means being belittled, demeaned and/or at least getting the runaround so one wonders whether it's just better to lose the money and gain back the time and frustration spent. I am delighted to say Artsy *understood and helped me correct my mistake* efficiently and effectively and with zero judgement. Mistakes happen and it's nice to know we can quickly move on. I'll absolutely order again soon -- correctly this time!