Follow up from customer service is top… Follow up from customer service is top notch and shipping was excellent. The edition # of the art work was different than the # advertised. Artsy was great in confirming the discrepancy to ensure I wanted to proceed with the purchase!

Inés in the Artsy Protection… Inés in the Artsy Protection department. I am floored by her level of service, professionalism, and follow-up. She kept at it until she achieved a good solution. Never tried to make me wrong. I always felt believed. Very efficient, no drama. Lovely. Her handling of the issue made a huge difference to me.

Waste of time and money Reviewing as a gallery owner. First off... it's way too expensive. Other inventory management services cost much less and are far more intuitive and efficient. Second, they implement new terms in your contract like exclusivity (forcing transactions to stay on the platform) but don't let you out of your contract. Third, I followed all of their guidelines (uploading many works, showing prices, and setting buy-now options) yet barely managed to get any really inquiries. Let's hope I can actually get them to export all my data/inventory. I have a hunch they have bots on their platform sending fake inquiries to keep galleries hooked. Also, pretty sure the bigger galleries have free accounts while the small/medium galleries pay a premium. WACK WACK WACK AVOID

Very satisfied Very satisfied ! Super fast delivery and very well packed ! I will by again !

I ordered a painting and made payment… Scary experience I ordered a painting and made payment through wire transfer to Artsy about 10 days ago with order no. 299203112. So far I have not got any shipment confirmation yet. I almost think it is a scam. Reached out to artsy and gallery no solution. Art gallery said they did not receive fund , I wrote to artsy again, it became silent . It is anxious experience not positive at all! Can someone tell me this is not a scam? I spent thousands of dollars on an art piece , it turned out an awful experience. I hope artsy can follow up soon possible to get the shipment done .