Excellent Customer Service. We had a catastrophic hard drive failure on our server were we lost multiple drive and could not recover the system. The only place that had the drive we needed was Storage Parts Direct. The drives were brand new and were compatible with our servers. We ordered 4 new drives and began the process of rebuilding the server when 2 additional older drives failed. We needed to order additional drives but the store was closed as it was 11PM at night. I decided to call anyways in hopes someone would answer but know one did. A minute later Mike the sales manager called backed stating that he recognized my number and knew that we had issues early that day and wanted to help in any way he can so he offered for us to come pick up the additional hard drives we needed. We got the additional drives at 11:45PM. I just wanted to thank Mike for providing excellent customer service in a dire situation. Thanks Mike

Great prices but in-stock may not be accurate. I received an email after placing an order (Order # 4213) that my order was cancelled, even though the website clearly stated the harder-to-find items in question were in stock. The stock system should be accurate and not misleading, as it can cause project delays. At least the updates were timely and did not leave me hanging out there long. We did have a larger unrelated order that went smoothly and were happy with how fast the drives came in. Great prices there.

I was in a pinch and needed to order… I was in a pinch and needed to order some high end HPE SSD drives for a big server project for a client. I found Storage Parts Direct online. I reached out via chat to their expert Mike and discussed the drives, their availability, and quantities. We needed 18 of them for this project. Mike said they had them in stock and would ship on the same day if I put the order in. He also secured an additional discount on the drives. The drives arrived in a few days and we were off to the races. This was a seamless transaction and we saved some money. We will be definitely be reaching out to them again soon when we are ready for some more drives.

After CDWG HP Consultants screwed me After CDWG HP Consultants screwed me, I needed a Raid 2 controller. Storage Parts Direct saved me. They had it part in stock (which saved money) and they ship it free, and I used my credit card for free (I only pass on actual cost). I had mentioned the cable to attach to the cage and he thought it was included, it wasn't. I told him about it, and he and I researched really hard. And we found the right cable. Because he thought it should have been included, he didn't charge me for it. I got the best for my customer; I am extremely happy with the prices and the service. I would really thank Tim for his suggestions and his work to make everything work. When I need storage solutions, they are I'm going to go first.

StoragePartsDirect.com has a great… StoragePartsDirect.com has a great customer service due to any issue. We shipped something back without notify their RMA dept but their RMA dept is very nice to waive the restocking fee. Thank you very much Adam!