Dillon Brown
GBThis website is legit! This website is legit. Originally I'd been a bit skeptical about my order since I'd never heard of this website before and the price on the product I ordered was WAY lower than other retailers. But the LTO drive I ordered came super quickly, packaged perfectly, and works fantastic. Emails I sent were replied to promptly as well. Highly recommended retailer and will definitely order from again in the future if I need any additional LTO / server parts. Thank you!
Service
EGexcellent excellent in condition and shipping speed... thank you
Robert Michael
GBWe purchased a drive from Storage Parts twice and got screwed twice. We purchased a drive from Storage Parts Direct. It Came in DOA. We returned it and have confirmation of the return. We ordered a second one, It too came in DOA. Returned it per Storage Parts Directs instructions. Still waiting for a credit to be issued for both drives. My lead engineer has made more than 10 attempts to get the credit resolved. Simply Storage Parts Direct = They SUCK
Kim C
GBStoragePartsDirect.com has a great… StoragePartsDirect.com has a great customer service due to any issue. We shipped something back without notify their RMA dept but their RMA dept is very nice to waive the restocking fee. Thank you very much Adam!
J L
GBGreat Source for Replacement Hard Drives I've ordered a few replacement hard drives from your company recently and they have all been quick to arrive and have worked great. I accidentally ordered the wrong part, but was able to swap out the drive caddy and get it working. I spoke with Mike through the chat and he answered all of my questions and was able to give me a link to the correct part so that I don't make the same mistake in the future. He also offered to help via the chat before my next order. The quick and helpful chat response was fantastic and I'll be sure to order future hard drive replacements through Storage Parts Direct.