Unreliable, not a serious business Not serious, do not trust them. Makes promises that they won't keep, hiding behind "well our business partner is no longer here and it's their job to help you, not ours". Basically pretends to be a reliable source of software, but they aren't, so take your business somewhere else to someone that cares more about their customers.

I should have switched sooner! I've just switched to SendOwl after nearly 4 years of using Selz. It's been the best move I have made regarding selling digital content. I really like how I can customize every detail of the buying process for the customer... the upsells... and not to mention the fantastic customer support.

Merchants may be fraudulent and SendOwl takes no responsibility I was defrauded by a SendOwl merchant and while SendOwl did try to get in contact with the merchant, that merchant is no longer around and I made a payment that I am unable to recover. The onus should be on SendOwl to prevent fraud among their merchants and also to notify consumers who have transacted with a SendOwl merchant known to be operating fraudulently.

Zero support I'm giving this a one-star rating because it feels like I've had virtually no experience with their support. I registered for their platform a week ago and opted for the paid plan. I've sent over 4 emails seeking support, but have yet to receive a response. Instead, I continually receive their automated newsletters. My concern is the time I'm investing in creating lists and uploading products. Even their test mode doesn't seem to function, making me feel as though I'm adding products that only I can view. Their lack of responsiveness has been an issue from day one. Moreover, they advertise a free 14-day trial before your card is charged, but with this level of service, I'm hesitant to invest any more of my time

Great starter option Everything about SendOwl is great except for paying per order sale. I would rather have a price built in. It is easy to use, and fairly self explanatory to set up. This is a great option for newer entrepreneurs with digital products to sell.