Couldn’t efile and no customer support or response to issue with product license Couldn’t efile. After lengthy call with TT, found out this key had previously been used. Of course, no customer service, so cancelled via credit card and purchased again thru Amazon (albeit at a higher price) and no problems. I also would add that I reached out to bighome tax on feb 21 requesting/demanding a refund and no response or follow up occurred (it is now April 10th). Interesting that after I posted this review, within 24 hours, they wanted trust pilot to get further information from me like an order number. If only they had been that responsive to my follow up, perhaps this review would not be 1 star.

Great customer service Great customer service. Keep up the good work. I will surely come back next tax year. Software prices are way very reasonable.

Immediate fulfillment at great prices! This was my first purchase from Big Home Tax so I was a bit anxious. Not to worry, the transaction was perfect! I received my download instructions and key within seconds of my purchase. Minutes later I was in business. Definitely recommend!

E file option did not work I purchased HR Block fed and statesoftware with fed e-file. I prepared my return, then waited until April 13th to submit, went to transmit my return and recieved a message that my filing eligiblity had expired. I attempted to used live chat with HR Block to resolve and was number 65 in que.Ended up printing and mailing my return at the post office for $12

I made a mistake when I placed the… I made a mistake when I placed the order and called to see how they can help. They are very understanding and cancel the order for me. I will order from them in the future.