Ronald
GBCoinLedger goes above and beyond for Crypto reporting CoinLedger helped me figure out what TurboTax should have done in the first place! Much appreciation for CoinLedger as the problem was not caused by them. If you are using 2023 TurboTax Premium and have Crypto investments to report, the instructions in TurboTax do not include CoinLedger and do not provide ANY explanation as to why not. CoinLedger support figured out how to correctly import the transactions using a CSV file and selecting TurboTax Online as the format. NOTHING about this anywhere on the TurboTax site or their help system (which is horrendous). Again, thank you, CoinLedger for helping me through this mess.
Jay
GBCoinledger was my first pick and my… Coinledger was my first pick and my first experience with a crypto tax service. Overall the experience was positive. I did have some issues transferring the data to the platform, but customer service was there to help. A big shout out to Ben R. He was there the whole way and went above and beyond to get me squared away! Very responsive, very professional.
KS
GBThis was my first time using coin… This was my first time using coin ledger. I had trouble downloading files. Emailed customer service and got a quick response from Ben R. He was very quick to respond and was very helpful with detail instructions. I was driving at the time so I could not download my file so he helped me with it. Email it to me as a file. Saved me so much time and I was very grateful for it. Highly recommended and appreciated.
Vamshi Mukka
GBMissing Cost Basis Issue fix Sara, one of the agents, provided exceptional assistance in resolving the Missing Cost Basis issue. She demonstrated great dedication and went above and beyond to ensure the problem was resolved. Overall, the team's service is outstanding, and I am very pleased with the level of support provided by the agents.
Ricky Woodard
GBCoinledger have a seamless product and… Coinledger have a seamless product and phenomenal response time to email and chat. Questions are addressed, issues are solved with understanble guidance. Thanks again to Seraphim and the team!