Jumbo always provides customer service… Jumbo always provides customer service above and beyond. They actually read input and noted from customers and respond appropriately. So happy with the protection for my cell phone as well! top notch company!

Great App, Great support I tried the service with the free trial offer. I must say, the app works great and serve a really nice purpose. Unfortunatly the price was a little too heavy for me, so I didn't want to go for a full subscription yet. But, as I'm a bit lightheaded I forgot to cancel my free trial before expiration. The support team was really nice and understanding, agreeing to refund my subscription quickly. Great App, Great Team

Jumbo Privacy - Stand Alone Service I have been using Jumbo Privacy for a few years now and watched them grow into something fantastic. They have always resolved any issues I had extremely quickly and professionally. Now using the ‘Family Protect’ feature, which I have been waiting for years to see - I am very excited on where they will take it next. FANTASTIC works team over the last few years - Congratulations

Very good customer service I am using Jumbo Privacy App for a few years already and am really satisfied with everything the app provides. I feel much safer, especially with regard to my social media profiles. However, the reason why I can recommend the app is the exellent customer service. Whenever I run into issues I write an email and can be sure to receive a helpful answer within minutes, no matter if is Monday morning or Sunday evening. Thank you!

Super fast response to billing issue. I had an issue with my subscription renewing when I had cancelled it. I worried because I know how this usually goes -- enjoy the next year of the subscription while we make sure it doesn't happen again. Nope: they got back to my email -- on a holiday weekend -- within 2 hours. They were ensuring that their cancellation system worked and immediately issued a refund. I don't know many places this good on something like this. I otherwise did enjoy the service while I had it.