I had eFax Corporate password issues I had eFax Corporate password issues. Upon contacting eFax Corporate, Patrice answered and did not stop assisting me until we finally were able to get the User site working. I am very grateful for the time spent and for making eFax Corporate work.

Patric is awesome Our EFax account was changed to a corporate account and I was extremely confused about how it worked. When I called in, I reached Patric he was very patient and explained everything to me without rushing. Now I can navigate the system with no problem!!

Awful Awful. I've been using eFax for nearly 10 years. Their site is dated and clunky, but functional. I have never had a problem until this year (hence the 2 stars). This year, I switched to eFax Corporate. It took 45 days to port over my number. They then charged me twice for the month they ported my number over (an admitted error on their part), plus an account activation fee I was told would be waives. They conveniently forgot to credit me with the balance remaining from my eFax account, as I had paid annually. I have now spent 3 months and precious hours of time trying to sort out my first bill - which should have been a credit of $40, but was instead $105, deducted automatically. I've received a lot of lip service, but nothing has been accomplished.

Megha was helpful Megha was helpful, resolved the problem with courtesy and professionalism.

Patrice was VERY knowledgeable and… Patrice is VERY knowledgeable and patient as he navigated me thru login issues and making account changes. He Rocks!