I had eFax Corporate password issues I had eFax Corporate password issues. Upon contacting eFax Corporate, Patrice answered and did not stop assisting me until we finally were able to get the User site working. I am very grateful for the time spent and for making eFax Corporate work.

Awful Awful. I've been using eFax for nearly 10 years. Their site is dated and clunky, but functional. I have never had a problem until this year (hence the 2 stars). This year, I switched to eFax Corporate. It took 45 days to port over my number. They then charged me twice for the month they ported my number over (an admitted error on their part), plus an account activation fee I was told would be waives. They conveniently forgot to credit me with the balance remaining from my eFax account, as I had paid annually. I have now spent 3 months and precious hours of time trying to sort out my first bill - which should have been a credit of $40, but was instead $105, deducted automatically. I've received a lot of lip service, but nothing has been accomplished.

Great experience! Patrice was extremely helpful and patient with my questions. He took the time to make sure all of my questions were answered and was very positive. I would feel comfortable calling again knowing I would get someone that professional.

Professional courteous service At the help desk, Marijana was very professional, solved my issue and patiently answered my questions.

Quick Response Quick Answer to Issue We had an issue sending faxes so I called very early in the morning and they answered. Quick Response-Quick Solution-Patrice Was Very helpful.