Marshall Wright
GBOne of the best quick hosting services… One of the best quick hosting services I have used. Server hardware is very good for the price, and setup was extremely fast upon payment. Any questions I had through support were replied to by Mike literally within minutes. Connection to host is always extremely fast and reliable. This is definitely a smaller scale provider, and not as well known, but the value for the product given is very good and I have been very satisfied.
Raymond
CAFlawless Experience I purchased a Minecraft server a month ago and it has absolutely no technical problems. It ran a large world and plenty of plugins without any lag on the server-side. I definitely recommend this service, especially at a cheap $3/GB/month.
Sandy Peters
GBQuality customer service and very reasonable prices! I'm totally new to all things computer and wanted to set up a minecraft server for a reasonable price and also transfer a world from single player to the sever. The customer service was excellent, Mike was extremely helpful and patient even thought I sent a ridiculous amount of emails with question after question! He sorted the whole thing out and answered all the questions within 5 minutes of me asking them. Very positive experience!
Adam
GBIncredible support Incredible support. I've been with them less than a month but I can't imagine going with any other service. My server has been growing a lot lately and they have put up with my constant upgrades and changes. I'm running two servers with them now, a Minecraft dedicated and a VPS for Minecraft bedrock server. I get quick responses, quick action, and help recommendations when I need it. I literally cannot say enough good things about ExtraVM. If you're thinking about buying from them, just do it. You won't regret it.
JL
HKServer didn't work for me, but customer service was outstanding I've been testing various Minecraft hosting providers for personal use. I signed up to ExtraVM for a trial, discovered they don't really offer services that would work for me (almost everything seems to be for Java Edition servers). I contacted customer support, and they replied within a couple of hours with a sensible, to-the-point explanation. The offered to refund, which they did within another hour. This is in huge contrast to the other three providers I have tried, where response times range from a day to never, and responses are usually scripted pointers to FAQ pages. Even though I discontinued their service, if their products did fit what I needed, I would sign up again without hesitation.