No issues. Website is smooth and precise. No issues with errors or things not working as excellent. Plenty of photos to look at. The answers to all my questions were already available on the site. After my order I sent a message outside of business hours and was followed up with early Monday morning. I was able to pay using PayPal. I have not received the laptop yet but my experience to this point has been what excelent.

Customization There are things I would like to talk about customization the spec that I like and don't like. Compare to other company, I really think xoticpc provide better choice to customize the spec of the PC/laptop that you want. However I hope it could still be improved to take care some people who don't really use the computer for gaming. For example, I might need a powerful CPU and a lot of RAM. But I don't need a powerful GPU, eGPU is good enough for my use case. I don't think xoticpc consider such scenario. It would be good if xoticpc could provide more accurate estimated time to expect to get the computer during the purchase.

Wonderful Experience Well-made website, prompt and honest responses to questions about details (they did not try to up sale me even though they certainly could have), and an excellent selection of products. 4x time repeat customer and in 3-5 years I'll be back again.

Ordering Experience Customization of the laptop was extremely easy and offered more options than I found at other sites. Price was very competitive. Yet to receive laptop as it has only been three days, but ordering was a breeze.

Absolutely Wonderful The purchase process was simple and easy. I wasn't bogged down by pop-ups and clicking through multiple pages to make my purchase.