Absolutely Wonderful The purchase process was simple and easy. I wasn't bogged down by pop-ups and clicking through multiple pages to make my purchase.

First time patron The website is easy to navigate and the prices are reasonable. The one issue I would point to is the delay in shipment. I order my product on the 24th of this month and as of the 28th it has yet to be fulfilled. Therefore, I can not make reference to the condition of the product until it is delivered.

Xotic PC = A+ Computer was packaged very well and arrived intact. Customer service was great when I had a general concern over some specs. All in all a great experience.

Takes a while for the process of a trade in Used the trade in (still awaiting for the credit) Looked at multiple configurations before I decided on one with the help of chat. They put me a configuration together. Still awaiting for build and shipment date. Over all extremely happy with my purchase.

Xotic has been incredibly attentive Xotic has been incredibly attentive, open, and communicative with me through the entire process. They have been great. I think the only reason why I am not giving it 5 stars is because I am still in the middle of the process and need to wait until I get my PC before determining if it is 5 stars.