Sammie Elkins Mouton
GBChris was professional and offered to help and offered a discount on future services. Chris was professional and offered a discount for continued service but we really don't fax any longer.
Kara Wright
GBI had a slight issue when first… I had a slight issue when first subscribing to the service due to an error on my end. While I was mildly frustrated by not being able to make the change online, I called in and worked with Eveldina who was polite, efficient and solved my problem immediately. She also stayed on the line until she could confirm my problem had been solved which I very much appreciated.
Ivan Strashoon
GBKelly was extremely helpful! Kelly was extremely helpful and amazingly knowledgeable. She very quickly understood my frustration with unsent faxes, and after asking a few questions, knew exactly how to handle my problem. A quick test fax confirmed that my problem was fully resolved. If needed, Confirmation Number 60093042.
Steve Berlage
GBI had a problem with my login I had a problem with my login, so I utilized their CHAT support. After the initial "AI" chatbot questions, it quickly offered a live agent. Nicoleta L was ready to help in mere SECONDS. Issue resolved, thank you Nicoleta!
Donna Gates-Welcker
GBAccount Cancellation As our business needs have changed, I canceled our account today. Fourteen years with your service have been highly commendable. I really appreciated Stefan’s help today. He answered all my questions in a courteous manner and helped me cancel our account. Many thanks for a great service!