Kara Wright
GBI had a slight issue when first… I had a slight issue when first subscribing to the service due to an error on my end. While I was mildly frustrated by not being able to make the change online, I called in and worked with Eveldina who was polite, efficient and solved my problem immediately. She also stayed on the line until she could confirm my problem had been solved which I very much appreciated.
Allison Dudley-Jackson
CANeeded to cancel and it was a very easy… Needed to cancel and it was a very easy process. Thank you!
Tiny Nesha
GBTrue and dependable The customer service was wonderful. I enjoyed using Efax. Efax is fast and accurate. I will recommend Efax to anyone that needs a reliable faxing service on their mobile phone. This is the best app for faxing. I spoke to Marijana S. when I called in and she was very pleasant. Keep up the good work!
Irma Hinkle
GBKelly Kelly, was great. Absolutely great! She made me feel like she was genuine. She had every factual prompt answer.She exuded nothing less than life, vigor, and skill.She knew the in's and out's to every intricate detail of both E- fax and MY- Fax. I actually hesitated with the proceeding of my cancellation.Speaking with her was more than just a customer complaint, it was experience of gaining insight and open mindedness towards the benefits of Faxing on the go.
Rachel
GBGlenn is great! Glenn is great! We had our fax number go down, but Glenn was able to get it fixed right away. Thank you, Glenn!