I was so impressed with the customer… I was so impressed with the customer service who not only replaced my lost card but sent it by express post.

A gift I ordered for a family member… A gift I ordered for a family member did not arrive. I contacted Zazzle, who asked that other possibilities be checked (correct address, etc). Once these drew a blank, Zazzle immediately agreed to provide a free replacement, to be delivered by a faster postal system. Fully satisfied, could ask for nothing more.

Carfeful, seek alternative company Ordered card 4 weeks ago, still has not arrived. Have contacted customer service multiple times for an update and lately asking for a refund, and they refusing to provide a refund. Now they are not replying to my emails at all. Be wary of using this company, try and seek an alternative.

Two T-shirts, too happy with the deal. I ordered two 'Jane Austen' themed T-shirts from Zazzle. They are great quality and arrived in no time at all. I had misjudged my size, but as soon as I contacted Zazzle they replied and were extremely helpful and generous in their response. I will most certainly be recommending them to my family and friends.

Christmas Labels I ordered Christmas Labels from Zazzle but I was underwhelmed by my order when it arrived. However, when I contacted Zazzle they were gracious enough to offer a credit on the new order. Email was responded to promptly and they were very kind.