Luke Wallace
AURick USADrop Got in contact with USA Drop, and got put onto one of there team members Rick, he was super helpful and put me in contact with his team to begin scaling our business and taking to the next level. Highly recommend them, and highly recommending Rick. Definitely ask for him, he will solve all your problems and answer all your questions.
ANI
GBNO PHONE NUMBER TO SPEAK TO A REAL PERSON Numerous attempts have been made by me to contact USA DROP through Whats App. The purpose of my messages was to inquire about sending thank you cards for my company to their warehouse, and I have directed these messages to April and Rick. It has been impossible for me to speak with anyone over the phone, which has caused feelings of frustration and being overwhelmed. This has been holding up the process of my store opening. This incident occurred in December. I am hoping to get this settled soon.
Stephan
ATHad USADrop for 2 months and 90% of the… Had USADrop for 2 months and 90% of the 1 star review is based on their horrendous customer support. I have waited up to 1 week to get a response to very simple questions; if i got an answer at all; every "personal sales agent" is called Rick or Ricky, which means they dont even try to pretend like there are "personal sales agents" at all. The website sometimes does not work if you want to import products. You get various error messages from time to time. All this even though i purchased their most expensive subscription.
Nurture Cherish
INAs a drop shipping agent for my store As a drop shipping agent for my store, I cherish them a lot. Starting from store authorization to handling large CSV's of bulk orders on my store everything goes seamlessly. The private labelling service was cheap and awesome. They are always there to help with any customer queries and take best responsibility possible in case of any misplaced delivery. They have some people with extreme knowledge about the international markets that can help in timely decisions about scaling a product. Thank you for everything so far. Hope to associate longer with the USA drop team for my store!
epixen
INTheir service is really great. -