Rudy
CAThe support from George and James… The support from George and James sealed the deal. The software ticked every box in our list of requirements, but it was the personal touch from George and James that made we want to sign up right now!
Dennis Bacon Grandpa's Goody G
GBSynder is superb and excellent support what you need. We've been using Synder for a couple of years now and find it extremely beneficial for our QBO accounting system. We recently had an issue where our synchronizations stopped working after an update and Marko with Customer Support was able to give me the resolution quickly. Overall, satisfied with the product and the support. George gave us excellent support.
Jack Bridge
GBAwful Awful! Left our business high and dry! We were using as a business critical api connector between our invoicing platform and accounting software. Suddenly invoices weren't appearing in our accounting software which can have large knock on affects. I had no resolutions provided or anyone look into, the CSM kept spouting random 'fixes' and 'causes' none of which came close to resolving the issue and clearly weren't the root cause. I requested the matter be escalated and resolved asap with them also confirming our data integrity. All I received was a rude and obnoxious email lecture from a TSE called: Andrew Ivanitskiy, who's only fix suggestion was to change our business and how we billed. Absolute farce, wouldn't trust them to send a letter let alone critical business data.
Hannah Williams
GBGreat app to reduce workload moving… Great app to reduce workload moving data from Stripe to QB. The customer service is always brilliant, Andrew was quick to help me with my syncing problem today!
Kym Smith
GBAmazing App - Synder The Synder app streamlined a large amount of bookkeeping. I was looking for an app that integrated with QBO, and the best I could have done was choose the Synder app. Much to my surprise was the excellent support. I spoke with George, who was patient, knowledgeable, and informative. I recommend using Synder if you are looking for great support and app.