Andrew
GBI LOVE eComEngine's product I LOVE eComEngine's product, Feedback Five! I made the mistake of trying a competitor first, and they didn't have the features or the amazing support that eComEngine gives me. The informative, free webinars that they put on alone are worth the cost of the service! But the bottom line is that Feedback Five works! The number of Amazon reviews I now receive has skyrocketed! It depends on the month, but the worst month I have received double the Amazon product reviews that I used to get...and I was already messaging all of my Amazon customers manually!
Veinard
GBIf only more companies had this level of customer support I've been using Ecomengine for more than 5 years now. Brilliant customer support. Highly recommended.
P Soni
CAHigh Five to FeedBack Five! We use FeedBack Five service from eCommEngine and we are very happy with the overall service. Their automation is a one-time setup and forget template which makes life very easy and gives time to focus on other parts of selling on Amazon. We also get notifications for negative feedback so we can reach out to the customer in time and help. They always are one step ahead and constantly update to be in compliance with Amazon's ever-changing policies.
John
GBFeedbackFive by eComEngine is a very… FeedbackFive by eComEngine is a very helpful tool for soliciting reviews on Amazon. You can also manage all reviews easily which saves a lot of time.
Vin
GBMore reviews across the board We've been using FeedbackFive for a year. Overall, we've seen increases in the number of reviews and ratings on all our items. Now, we've paired this service with Amazon's automated reviews requests and the results are much better. So, yes, asking for reviews is way better than not asking. The only issue I've had with this service was a technical issue that no one was able to solve - I was unable to insert a product image into the body of the review request email. My customers were not seeing the product image. But eComEngine tech support (various rotating cast members with little history of events) claimed everything was fine.