Ken Patton
GBI am very impressed by the professional… I am very impressed by the professional way that you have explained the work of the vineyard since you started to correspond with me. The first bottle of wine was lovely and I am waiting to taste my personal bottles of wine and share them with friends. I am keeping the information you send me to share at my local wine group meeting in due course. It has been a lovely present.
Dee C
GBBrilliant gift for hard-to-buy-for man! I bought this as a Christmas gift for my husband, as I wanted something interesting and unusual for him He loves wines so this was perfect. It was incredibly easy to organise and despite the fact it was a last minute purchase, everything went according to plan. He is thrilled with the gift and wants to come over and see 'his' vines very soon. We tasted the wine too...it's delicious.
sabine
CHMore communication is needed My friend to whom I purchase the cuvée privée for received one bottle of wine but never received anything else. They contacted me as they were wondering where was the case of wine and tu believe that the idea and concept is good but you are still lacking proper communication. Like a news letter of information about the processes and development of the vivre the have received so they know the status.
Amna-Anna Henry
GBWhat wonderful customer service we… What wonderful customer service we received. We'd decided to add the extra bottles in the welcome pack but added to late. This was no trouble at all. We emailed and within an hour or so (late evening) not only did we get a reply but had the six bottles added. We also used a voucher and we were able to use the remaining credit too. Fantastic customer care. I can't wait to sample my Sancerre! My husband bought me the voucher as a gift and I'm so pleased he did!
customer
GBTh perfect gift My boyfriend adopted Riesling vines for me for Christmas and it was the best gift! The Riesling that came with the certificate was delicious and I can't wait to get my personalised bottles at the end of the year. The monthly email newsletters give nice updates on my vines as well as some really interesting videos and blogs. The emails have even been great during the current Coronavirus crisis - a nice escape to the vineyards when I'm stuck in London. Once we are able to travel again my boyfriend and I would love to come to visit the winemakers in France. Thanks Cuvee, Emma x