Ana
GBGreat Service Overall, this website is easy to use and customer support always helps out when you need it right away. I mostly use the accounting tab the most, I think the only problem I have when using it is the slowness. From the start they told us to use Google Chrome because it will run faster and I've used it from the start, however it still goes slow. Not too slow but does effect my work speed at times. I depend on Property Matrix 50% of my day, so it would help me out better if the speed can be increased. That is the only complaint I would have using the system. Other than that, it has all the features that I need to succeed at my job. I would recommend this program to other property management companies. I like how not only one department can use this, but everyone here in the office and maintenance guys can use this website.
Kathy Hugh
GBDaniel is very helpful and whenever I … Daniel is very helpful and whenever I call him or email him he takes care of my issues or explains how to do something.
Cindee
GBAppreciate the flexibility of the software. Basic functions are a good foundation. Flexible to a degree so can be slightly modified in most areas to better fit our needs. Ability to integrate documents (rental application, lease agreement, etc. ) and other software packages (credit screening software, banking, etc.) . Customer support is very timely and extremely helpful. Live support is a huge plus!
J. Lee
GBPowerful software with fantastic … Powerful software with fantastic support team. It does everything we need and more and does it well. Highly recommend this software. We even use it for mini storages.
The Acacian Apts.
GBHappy with Property Matrix We are happy with this program. The support team is very helpful and they are always answering the questions we have. The program is very easy to use. If for any reason you are not able to figure something out or you forget, you just call them and they help you right away.