Daniel is very helpful and whenever I … Daniel is very helpful and whenever I call him or email him he takes care of my issues or explains how to do something.

Happy with Property Matrix We are happy with this program. The support team is very helpful and they are always answering the questions we have. The program is very easy to use. If for any reason you are not able to figure something out or you forget, you just call them and they help you right away.

Affordable and Easy to Use with Excellent Customer Service Property Matrix has all the bells and whistles that we wanted, while still being affordable and easy to operate. Their customer service/support team is outstanding! Implementation of a new software is always troublesome, but their team broke it down, so it wasn't so overwhelming. They are available to answer our plethora of questions via chat, email or phone and have a great set of articles for self-guided help that answer many questions. There are a few minor nuances that are odd, but they take customer feedback very seriously and are currently constructing an update that will remove those oddities. Again, their customer service/support team is outstanding!

The best rental software I have ever used. The best rental software I have ever used. Easy to learn and has short cuts that reduce steps. Property Matrix is a very thorough software. Easy to learn and customer service is the best. If there is not a report that you need, customer service will set one up for you. If you need customized field for data, they will also set those up. Only con I have found is that if you run a report on the screen and leave the report section, you will have to totally rerun the report rather than just refresh .

MY EXPERIENCE I have been a member since the year started. I really like the fact that someone is there to correct anything that I need in timely manner. They respond very quickly. I also like that its always the same person. Im still learning, but its not that hard. Everything is very accurate and easy to learn. I think we will be members long term. Property Matrix gives all types of documents which come in handy when needed. My favorite part is, how fast their response is when I need help. AWESOME!