Great Service Overall, this website is easy to use and customer support always helps out when you need it right away. I mostly use the accounting tab the most, I think the only problem I have when using it is the slowness. From the start they told us to use Google Chrome because it will run faster and I've used it from the start, however it still goes slow. Not too slow but does effect my work speed at times. I depend on Property Matrix 50% of my day, so it would help me out better if the speed can be increased. That is the only complaint I would have using the system. Other than that, it has all the features that I need to succeed at my job. I would recommend this program to other property management companies. I like how not only one department can use this, but everyone here in the office and maintenance guys can use this website.

The best rental software I have ever used. The best rental software I have ever used. Easy to learn and has short cuts that reduce steps. Property Matrix is a very thorough software. Easy to learn and customer service is the best. If there is not a report that you need, customer service will set one up for you. If you need customized field for data, they will also set those up. Only con I have found is that if you run a report on the screen and leave the report section, you will have to totally rerun the report rather than just refresh .

Unmatched Tenant Portal Capabilities In addition to providing all the property management tools needed to oversee multiple properties, Property Matrix software includes unmatched comprehensive Tenant Portal capabilities. The powerful interface allows access from any device, so managers can quickly track everything from maintenance requests to invoicing to rent payments received. Communication is essential to maintaining accurate records and happy tenants. A streamlined database connected to the Tenant Portal means I don't have to search for phone numbers or email addresses. Everything can be handled from one, easy-to-use dashboard, saving time and money. In addition, tenants always know the status of their maintenance requests. They only need to access the portal to know exactly what is being done and when. The unique customization features have also given me the perfect combination of tailor-made software and an affordable price. I highly recommend Property Matrix software to other property managers.

Daniel is very helpful and whenever I … Daniel is very helpful and whenever I call him or email him he takes care of my issues or explains how to do something.

Impressive Accounting Capabilities I’ve tried out a couple of property management softwares now and I have to admit that Property matrix has stricken me as one of the best, if not the best. Since such software entirely targets property management businesses, accounting has always been one of my principle assessment and review criteria. A great property management software is significantly defined by its accounting features- and Property Matrix perfectly executed that. They have taken a simplified approach to the whole accounting issue- allowing you as a property manager to track payments of each unit right from the dashboard, which is arranged according to the houses you manage and the corresponding units. You can still track the finances from the Accounts tab, which immediately displays all your tenants and their corresponding due balances. Payments submitted by tenants through their online portal is automatically reflected in the outstanding invoices section. If alternatively, they submit payment through other methods, the system gives you the option of clearing their pending invoices through Multipay or Check Scanning. The former saves you the time you’d have taken to clear each tenant individually, especially if you have many properties to manage. From the Accounts page, you could also click on the Transactions tab to track all the transactions made by individual tenants. This really comes in handy when tracking past payments and amounts owed by tenants.