Property Matrix Property Matrix is a good program and system and the support is amazing. The program is not perfect and not at its full potential but its quite clear the team is working to make things greater than ever and they ensure your satisfaction as best as they can. Improvements can be made but overall this system is great and I would always recommend it to others in this field.

New City Management goal is to run as … New City Management goal is to run as efficiently as possible. We embrace technology to allow our managers and service managers to focus on our residents. Property Matrix makes it possible to manage our portfolio from one cloud-based platform that includes solutions for marketing, leasing, resident retention, payment processing and more.

Great property management platform Property matrix is so simple to use and user friendly and the platform is very intuitive.. Best of all , customer support is world class and responsive to our ' how to ' questions and changes to reports that cater to our needs."

Impressive Accounting Capabilities I’ve tried out a couple of property management softwares now and I have to admit that Property matrix has stricken me as one of the best, if not the best. Since such software entirely targets property management businesses, accounting has always been one of my principle assessment and review criteria. A great property management software is significantly defined by its accounting features- and Property Matrix perfectly executed that. They have taken a simplified approach to the whole accounting issue- allowing you as a property manager to track payments of each unit right from the dashboard, which is arranged according to the houses you manage and the corresponding units. You can still track the finances from the Accounts tab, which immediately displays all your tenants and their corresponding due balances. Payments submitted by tenants through their online portal is automatically reflected in the outstanding invoices section. If alternatively, they submit payment through other methods, the system gives you the option of clearing their pending invoices through Multipay or Check Scanning. The former saves you the time you’d have taken to clear each tenant individually, especially if you have many properties to manage. From the Accounts page, you could also click on the Transactions tab to track all the transactions made by individual tenants. This really comes in handy when tracking past payments and amounts owed by tenants.

Affordable and Easy to Use with Excellent Customer Service Property Matrix has all the bells and whistles that we wanted, while still being affordable and easy to operate. Their customer service/support team is outstanding! Implementation of a new software is always troublesome, but their team broke it down, so it wasn't so overwhelming. They are available to answer our plethora of questions via chat, email or phone and have a great set of articles for self-guided help that answer many questions. There are a few minor nuances that are odd, but they take customer feedback very seriously and are currently constructing an update that will remove those oddities. Again, their customer service/support team is outstanding!