Johnny Sullivan
GBThe best rental software I have ever used. The best rental software I have ever used. Easy to learn and has short cuts that reduce steps. Property Matrix is a very thorough software. Easy to learn and customer service is the best. If there is not a report that you need, customer service will set one up for you. If you need customized field for data, they will also set those up. Only con I have found is that if you run a report on the screen and leave the report section, you will have to totally rerun the report rather than just refresh .
Paul Sturino
GBLearning the power of Property Matrix The product is starting to develop. The Support group has been great and we should have utilize them more in the first 2 months. The product is very customizable and they are willing to listen. As I learn more of how to use the system I see more and more benefit. Con - No training manual or how to briefs - Terms are different in both accounting and maintenance. I would like to provide a review at our one year anniversary - I think I will have a lot more input that at three months
Brad Turner
GBTop notch customer support Support readily available to chat/email, held my hand through the entire process. Accounting functions are great, tenant tracking function is even better. Love how I can include pictures of the various units and buildings. Brought in an additional employee and she was able to catch up to speed in just a few days without prior experience. I've used Yardi, MRI, Appfolio, Jenark, Rent Manager and probably a few others that I can't even think of right now and Property Matrix is easily the most user-friendly option
Cindee
GBAppreciate the flexibility of the software. Basic functions are a good foundation. Flexible to a degree so can be slightly modified in most areas to better fit our needs. Ability to integrate documents (rental application, lease agreement, etc. ) and other software packages (credit screening software, banking, etc.) . Customer support is very timely and extremely helpful. Live support is a huge plus!
Cesar Giron
GBGreat property management platform Property matrix is so simple to use and user friendly and the platform is very intuitive.. Best of all , customer support is world class and responsive to our ' how to ' questions and changes to reports that cater to our needs."