Fantastic installation, very professional. Lorena and Will were absolutely fantastic to work with. They were super professional, friendly, on-time, and responsive. Scheduling an appointment was very easy and smooth. When Will came on site, we realized that we might have difficulty drilling through the tiles behind where the Nest Hello would be mounted. Rather than just throwing caution to the wind and going for it, Will was super meticulous about doing it right. We tested a drill bit against an extra piece of tile I had on hand, and it didn't go through. Will then took the spare piece of tile with him, went and found/bought some drill bits that would work, came back a couple of days later and did a fantastic, clean installation. He absolutely takes pride in the quality of his work, and it clearly shows. I would recommend Will and Lorena from AvidWorks to everyone, and would certainly go back to them for any future Nest needs.

Professional, pleasant, learning experience Professional, neat, clean, punctual, can’t say enough. The cameras installed all exceptional and professional install. All my new switches install look like they were part of the house since it was built. After everything was installed the tech took the time to explain how everything works, how to manage the products with the apps, paired it with my Alexa and explained how to give it commands for the switches. William didn’t just install our products, he made it a pleasant, learning experience. There should be more techs like him.

I recently completed a very large… I recently completed a very large remodel of my home, which took 14 months with lots of Covid-related delays. Avidworks installed a Nest security system including a doorbell, 4 indoor cameras, 4 outdoor cameras, 2 Yale Nest door locks, a Nest Guard with motion detectors and 8 smoke detectors. From the first meeting with Lorena and Will to the final execution of our plan, it took 15 months, and they were absolutely fantastic the whole way through. Lorena could not be more communicative, friendly, and detail-oriented. Every question I had was researched and thoughtfully explained. The installation took 2 days, and Will spent a good deal of time and effort finding the most aesthetically pleasing way to mount everything. The thing I most appreciated about working with both of them is how well they listened. I had very specific and slightly different objectives than most people, and they listened to my concerns and helped me brainstorm solutions. When I decided not to install one piece of equipment that Lorena had spent a good amount of time researching, I told her I wanted to pay her for her time, since my decision had nothing to do with the work she had done, and it seemed fair to compensate her. She refused my offer and told me she would only accept payment when a piece of equipment was actually installed. Exceedingly gracious and a sign of just how ethical and motivated they are to make their customers happy. A word about cost - there's a good amount of time spent planning, researching and advising on a system compared to the actual time spent installing. I felt their quote was straightforward and completely reasonable, and it captured the real cost of the work it takes to deliver an installation that will make a customer happy. I would rather pay a bit more to get a well-thought out system by people who care about the details. And their system ended up being far less and easier to manage than the security system companies I had out to quote i.e. Bay Alarm.

Yale Smart Deadbolt Lock Installation I had been in search of a Smart Deadbolt lock to have installed on the garage entry door for my residence. I had used AvidWorks for a number of my smart home installations projects and since they are a leader in the Sf/Bay Area in smart technology. I also asked for their expertise in recommending a Smart deadbolt lock to fulfill the requirements I was looking for in this type of lock. The Yale brand was one they recommended and I selected the Yale Assure Interconnected Lockset YRC 226 with Z-Wave Plus. A lock of this quality is not one you can find and purchase at your local retail outlets. This Yale lock had to be factory ordered with delivery time of 6 to 8 weeks. When the lock arrived, an appointment was set up by the AvidWorks team and Will Gates installed and programmed the Yale YCR 226 Z-Wave lock along with a 3rd generation Samsung SmartThings Hub that they recommended for automation of the lock. The installation of the lock was immaculate and the lock works flawlessly. The lock meets all of my automation requirements such as having complete control of the lock with my mobile devices anywhere in the world as far as locking and unlocking the deadbolt, touchscreen keypad with key override, complete tracking information on my mobile devices of opening and closing, and automatic locking if you leave home and forget to lock the door. My thoughts on this lock are that it is well constructed, beautifully designed with a quality finish, and it is simple to use which is exactly what I was hoping to get in a Smart deadbolt lock. Thanks again to the AvidWorks team for an installation that far exceeds industry standards.

He absolutely takes pride in the… He absolutely takes pride in the quality of his work, and it clearly shows. I would recommend Will and Lorena from AvidWorks to everyone, and would certainly go back to them for any future Nest needs.