Pramod Patel
INTitle: Exceptional Service and Inclusive & Empathetic Support from Name.com I recently had the pleasure of experiencing exceptional service from Name.com for domain name registration on the World Wide Web. Not only did they deliver on their promise of efficiency and reliability, but they also demonstrated a level of empathy and support that truly sets them apart. My interaction with Ryan Clarey, Director of Customer Solutions, was nothing short of remarkable. Despite being halfway across the world in Mumbai, Maharashtra, India, I felt as though my concerns were given the utmost attention. In my email detailing my journey of living with Cerebral Palsy and my dedication to empowering differently-abled individuals across India and beyond, I received a positive response from Ryan within an astounding 12 hours. Ryan's commitment to providing a lifetime of service to our cause speaks volumes about Name.com's dedication to supporting initiatives that aim to make a positive impact on communities. It's reassuring to know that there are companies like Name.com that not only excel in their services but also prioritize empathy and inclusivity in their interactions with customers. I wholeheartedly recommend Name.com to anyone in need of domain registration services. Their professionalism, efficiency, and above all, their genuine care for their customers, make them an invaluable partner in any endeavor. Thank you, Ryan Clarey, and the entire team at Name.com, for your outstanding support and for making a difference in the lives of individuals like myself.
Roy
GBDomain transfer issue swiftly and professionaly resolved. I had an issue transferring a domain name into my account. Vince, on the support chat, was confident and professional in the approach used to resolving my issues, and was able to swiftly resolve the issue on first contact. This level of service is the reason why I choose Name.com as the single repository for my many domain names.
RJ
AUChristian worked through my issue with… Christian worked through my issue with skill and patience. Stayed with me until it was fixed.
Markus Bieri
CHname.com registers new criminal phising… name.com registers new criminal phising websites every minute...they are phing websites to scam facebook business customers...i have been reporting all these phing websites for weeks...and new ones are added every day, every hour and every minute. name.com is probably part of this criminal organization
Steve Strong
GBVince was great, process needs work though Vince was very helpful and took care of the problem right away as opposed to having to wait for the usual up to 24 hours. I would suggest changes be made to the system to avoid this problem though. I got tied up and didn't renew my cert before it expired. Once that happens there doesn't appear to be any way to renew it and if you try to get a new one it won't let you do so on the same domain because the old one is expired. Seems silly to be that way, even if expired, you should be able to renew without having to contact support.