Inno was very responsive Inno was very responsive, and patient. She answered all my questions and I had a good understanding after the sesssion.

My experience, Great customer support but product needs some work Christian and Emmanuel from customer support very nice and serviceable. The customer support here is great! I will say one thing though, my experience using the domain provided from here was not great, the domain DNS wouldn't get verified. And loading my website was impossible. But lovely customer support.

Great and fast assistance Great and fast assistance. I had just finished a ticket that usually takes 2 days to process in several minutes, thanks to one of their support members "Angel"! Much appreciated, and I will continue to work with name.com!

About the customer support I had a issue with SSL certificate issue and I was able to contact Inno through the live chat. happy to mention that the customer service is very friendly and efficient and gave a support to go through it issue.

Terrible customer service Terrible customer service. I used them to buy the domain name then signed up for the Wix package. The domain would not connect with Wix. Support just sent email after email pushing me to contact Wix (which I did and they confirmed that Name.com needed to take care of the issue). Over and over I sent screenshots of the problem and they just keep you in the loop of "so sorry you are having the problem" with directions to fix the problem that was irrelevant to to the problem I am having. This has been going on for weeks. Requested my money back for the Wix package and they won't return it because it is passed the 14 days even though I started a ticket to get the issue resolved. I am not one to post reviews but beware!