Monica Hershaft
GBI LOVE this company I LOVE this company! Customer service is excellent. I can't believe how fast they respond and Luzille, who responded to my query, was super helpful and friendly and solution oriented. I had mistakenly ordered a kit with the 5 magnet versions and I wanted the 10 magnet versions instead and she totally handled the issue and it was also really nice to get the same rep responding each time. I sent over 4 or 5 emails clarifying and asking questions and she followed through and answered all of my questions quickly and I felt supported and taken care of! PLUS I love their products and felt valued as a customer.
Consumer
GBExcellent lashes and customer service Not only are the lashes AMAZING but the customer service is something you don’t find anywhere anymore!!! If you are not fully happy with the lashes you picked out Moxie Lash customer service will help you exchange them for a different pair that is better suit for you! Love my Moxie Lashes!!
Wendy Reagan Gilstrap
GBOUTSTANDING CUSTOMER SERVICE!! OUTSTANDING CUSTOMER SERVICE!!! Thank you so much for all your help with my order when I had to make a change. The Moxielash customer support team (Lucille and Keith) made my exchange so easy. They immediately responded to my questions about the Moxielash products and my order. Moxielash obviously cares about their customers and wants to ensure that each person is happy. I will definitely be ordering again. Thank you, thank you, thank you!!!
Laura Perez
GBGreat Service! Reordered some lashes from Moxielash recently. When I didn’t receive an item, I emailed their support section. I heard back within seconds with an explanation that the missing item is on back order and I was provided a new tracking link. Oftentimes, we wait for days before we hear back from the service desk and even more during the holidays. I’m extremely satisfied with their response and their lashes!
MB
GBExcellent customer service! Quick response to request for an update to my profile. Thanks so much… and I do love my MoxieLashes!!