I love my Nanogrip lashies I love my Nanogrip lashies! Lots of choices and easy to use. Simple directions to follow. I had to email customer service to exchange a pair of lashes. It was a great experience! Quick response and exactly what I wanted. Excellent customer service!

Wonderful staff like Luzille handled my… Wonderful staff like Luzille handled my issue completely and made me feel like an important client. She was so professional and kind. I love these products and your staff.

I been using magnetic lashes for a… I been using magnetic lashes for a couple of years with the black eyeliner, and I order the new wifey lashes nano grip liner we’re theme on Sunday for church wow wow love theme I just Order more waiting on the others to come back in stock I can’t be without my lashes I were theme daily. Customer service is amazing thank you.❤️😄

Worst company ever!! Worst company ever!!! I almost consider them a scam. I placed an order online and despite several attempts to reach out to them they sent the same BS emails... it didn't ship til almost a month later. But that wasn't the end of it..was held up lost for weeks. Funny I originally received DHL tracking #. I called them this time & now apparently switched to Canada Post. I finally received it with an additional $50 in customs fees. I asked for a refund a few times throughout this ordeal and always denied. STAY AWAY FROM THIS COMPANY!! Seriously Moxielash thats the response you give me back?! the extra duties were a small part of it. How about you comment on all the other things you screwed up on & the rotten customer service i received!! And telling me to waste my time contacting customs and your customer service dept further?? maybe you should take a screen shot and present to the owner of the business.

Actual customer SERVICE — no bots! I have worn MoxieLashes for over a year — first magnetic lashes, and more recently I started wearing nano-grip lashes. I typically wear a natural look, but I decided to experiment with glam lashes. While the new product is absolutely beautiful, it isn’t a great fit for me. I called customer service today … I KNOW … but wait!!! No telephone tree, no excessive menu with millions of selections, instead … within two to three minutes, a customer service rep answered … a live human!! Venus professionally answered all my questions and quickly resolved my issue. She followed up with an email detailing our conversation and notified me of next steps if I had any additional concerns. Who knew that simply speaking to a polite and attentive human could turn sheer dread into a committed customer??!?