Great customer service One of my return shipments was lost in transit. Michael Tetmeyer in customer service stayed on top of it and kept me updated on the claim. He has also responded quickly to questions about my other orders. When UPS was unable to find the missing package, he was able to have the USB drive with the missing files recreated, thus rescuing my family memories. I've been using ScanCafe for years and never had a problem but it's good to know, if I do, there's great support the help me.

Several media transformed to digital Several media were transferred to digital formats, including some very old, 1940s era negatives. They came out profound. Slides, pictures, negatives, and some old VHS were all done as proposed and priced. Great communications and timely completion.

I have been using this service for years! I have been using this service for many years. They handled my precious photos and slides very well and produced wonderful digital images as I requested. I recently had to ask a favor of their customer service department as I had really old scans that I wanted to download and they had archived them. They responded quickly and I was able to download the scans in a convenient zip file for use. I love this company and I recommend them highly!!!

Forever Grateful For These Memories I shopped around to send in our precious family photo albums to be scanned. ScanCafe had the best prices around the holidays and customer service was great. All the pictures came out great and they enhanced a few that were looking really tattered. My family loved the photos as a Christmas gift and we are forever grateful to have these memories safely saved digitally now.

Gratified customer I have sent in thousands of photos to be scanned. With only one exception they have always arrived and been processed quickly. The one time I had an issue, the same shipping label had been put on two different orders. However, Scancafe worked tirelessly to help me locate the package, which eventually found its way to its final destination. Always keep your shipping receipt.