Karen Howe
CA1-800- contact not explanatory The initial phone call was not explanatory about the return process. I lost valuable treatment time securing the refund paperwork @ Costco. Would have been helpful had I received the directive email sooner.
Delbar Mohseni
DEDon't purchase online from them because… Don't purchase online from them because their carrier is DPD. My order is stuck in DPD in same city for 3 days. But Silk'n wrote in their website when I was ordering that delivery time to Germany is 2-3 working day. I need my order today Because I'm living Germany on Monday. Don't buy from them directly
Hazel Werner
CAGreat experience Very easy website to find what I needed. Super fast shipping!
Lana Alejandro
GBWanted to switch from the gold to the… Wanted to switch from the gold to the black customer service was very friendly and helpful. Also very fast shipping. This product works great!
Deb Szatylo
CAGreat exchange policy I purchased this Costco online in December, once received it only worked once and then malfunctioned. Contacted Silk’n and they sent out a replacement which so far is functioning. I have no comments yet on how good it works at stopping hair growth.