Sent to wrong address. When contacted customer services, no response First time ordering here and it was disappointing. Order Sent to wrong address. When contacted customer services (3 times) to correct the address, no response. So I did not get my order.

This company gets 5 stars all the way… This company gets 5 stars all the way around!! The packaging was hand wrapped in gift paper with a hand written note and enclosed shopping bag. So unique and beautiful added touch. The perfume arrived in perfect condition and very timely. I would order from them again without hesitation.

Fragrancelovers.com Loves Their Customers! YSL Bleu Electrique had been on my radar since it was first discontinued. Much to every fragrance collectors dismay and surprise, this new comer to the fragrance world was quickly done away with. When I saw this available on Fragrance Lovers website, I quickly purchased a bottle. The pricing was very fair and the shipping and customer service was exceptional.

The overall purchasing experience was… The overall purchasing experience was ok, but the selection is very limited. Basically, 80% of their fragrances are sold out with no restock in sight. I mean, all the good ones are not available. In fact, there's more items "Sold Out" than "Available". I don't see myself shopping with them much from here on.

I received my package but the updates… I received my package but the updates about my package were none existent. I might order again in the future.