First experience satisfaction Easy to use website for ordering. Free shipping within good timeframe. Purchased fragrance is inviting and soothing w/ longevity. Ordered a second fragrance to deliver later in the week. Still new but very happy with initial experience. The customer service is very quick and appreciative of their customers.

This is my second order from ALT and… This is my second order from ALT and there was a minor issue. The service I received to rectify the issue was fabulous! The email that I sent was replied to quickly. The customer service manager, Prajakta is great. I appreciate her care and understanding. The fragrances from ALT are amazing and super affordable! They have a customer for life!

I have been ordering Thierry Mugler's… I have been ordering Thierry Mugler's Alien perfume for years, and the ALT Terrestrial is the BEST dupe of it that I have found!!! I did a blind smell test with my partner, and he actually thought the ALT scent was the Alien! Seriously, I can't tell the difference, and I am so happy that I can save hundreds of dollars now buying this alternative. Also, recently I ordered the ALT perfume and it came damaged, but when I reached out for assistance, they shipped me a new one free of charge. Great customer service! I would highly recommend this brand to anyone looking for high-end scents, for affordable prices!!

Love the smell. I was cautious at first but when I've got my first perfume was amazed how it smells like original perfume. Love the smell. Already got my second order. Also had small issue with packaging but ALT team deal with it very quick and very professional. Will order more in the future.

ALT version of Acqua di Gio I ordered the ALT version of Acqua di Gio, I haven't smelled the original in quite a few years but I believe the ALT version to be a very close imitation. The cap came loose on the bottle and about 20% of it spilled out. I emailed ALT and they are sending out a new bottle. Great customer service!