Vanessa Duran
GBThis is my second order from ALT and… This is my second order from ALT and there was a minor issue. The service I received to rectify the issue was fabulous! The email that I sent was replied to quickly. The customer service manager, Prajakta is great. I appreciate her care and understanding. The fragrances from ALT are amazing and super affordable! They have a customer for life!
Vera Ponkratieva
AULove the smell. I was cautious at first but when I've got my first perfume was amazed how it smells like original perfume. Love the smell. Already got my second order. Also had small issue with packaging but ALT team deal with it very quick and very professional. Will order more in the future.
Emil Schlüter
DKI have ordered 3 times from ALT all 3… I have ordered 3 times from ALT all 3 times packaging and bottles are poor quality and leaking. My last order one of my perfumes was basically empty cause it leaked. I have emailed ALT 3 times about the issue, contacted them via instagram and Facebook. No reply what so ever. Waste of money and no customer service whatsoever. What a terrible experience. Thankfully there are other alternatives out there. Definitely won’t recommend ALT
Michelle Norman
AULove, love, love 🥰 Love the scent! First time buyer. Super impressed with the same notes as the original! Had a few issues within transit. Customer service were amazing with their quick response via email and assistance with rectifying. I WILL definitely be purchasing again!
Giftly user
GBCOMPLETE SCAM ALT Fragrances is a COMPLETE SCAM! The bottle was delivered to me 1/2 full with the top of the bottle loosely screwed on. The package smelled of the horrible scent. I completed the refund/return form, received confirmation of the credit, returned the bottle and have been refused a credit of the $62. ALT Frangrance is a complete waste of your time and money. DO NOT do business with this company.